FAQ

1.Where are Regal Allure Glam products made?

All our products are manufactured(handmade in small batches) in the USA.

2. My shampoo is not producing enough lather. Why is this so?

Organic shampoo will not produce as much lather as conventional shampoo, due to the absence of synthetic foaming agents. It is not an indication that the hair is not cleansed instead it's an indication that the hair's natural oils are not being washed out. We highly recommend that the hair be washed twice when using a natural shampoo; the second wash will produce slightly more lather. Why? This is because there is less buildup to eliminate in the second wash.

3. Are your products cruelty free?

We never have and never will conduct animal testing. When we create a product, we test it on ourselves, our friends, and anyone and everyone we can get our hands on!

4. Are your products free of sulfates?

Our products are free from Sulfates, Parabens, Dyes and Mineral Oils.

5.What payment methods do you accept?

We accept any US issued and most Internationally issued mag stripe or chip cards bearing a Visa, MasterCard, American Express, Discover, etc... We also accept PayPal as well.

6.How do I find out about upcoming launches and restocks?

For restocks and upcoming launches please use our contact us page or email us at regalallureglam@gmail.com.

For new launches, sign up for our newsletter and we'll send you the latest news!

7. How can I reach the customer service team and when should I expect a response?

Please contact Customer Service at regalallureglam@gmail.com. We do our best to respond to all customers within 24 hours.

8. What is the status of my order?

After receiving your shipping confirmation email, you can check the status of your order at any time. Just use the tracking number emailed to you to track your package via usps or ups website.